Privacy Policy
Effective Date: January 15, 2025

Girard Grandeur is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make purchases, or engage with our services. By using our website or purchasing from us, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect two types of information from our customers:

  • Personal Information: This includes your name, email address, phone number, shipping address, billing address, payment details, and any other information necessary to process your order or to communicate with you.

  • Non-Personal Information: This includes data that does not identify you personally but is gathered automatically when you visit our website, such as IP addresses, browser type, operating system, pages viewed, and time spent on our website.

2. How We Use Your Information

We use your information in the following ways:

  • Order Processing: To fulfill your orders, process payments, and deliver products.
  • Customer Service: To respond to your inquiries, address your concerns, and provide assistance with your orders.
  • Marketing: To send promotional emails, newsletters, or other marketing communications, only if you have opted in to receive such communications.
  • Improvement of Services: To improve the functionality, content, and design of our website based on the information we gather about customer preferences and browsing behavior.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers that assist us in operating our website or conducting business, such as:

  • Shipping Providers: To deliver your purchases.
  • Payment Processors: To process transactions securely.
  • Marketing Partners: To help us send promotional communications (only if you have consented).
  • Legal Requirements: If required by law, we may disclose your information to comply with a legal process or government request.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and collect information about how our website is used. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings. However, this may limit some features of the website.

5. Data Security

We take the security of your personal data seriously and implement a variety of measures to protect your information. We use encryption protocols, secure servers, and other industry-standard practices to safeguard your payment details and personal information.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your privacy.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate personal information.
  • Deletion: You can request that we delete your personal data, subject to applicable legal restrictions.
  • Opt-out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us: